Return and Refund Policy
At NUHO, we strive to provide you with high-quality custom 3D-printed items. However, if you are not satisfied with your purchase, our return and refund policy ensures a smooth resolution.
Eligibility for Returns
- Returns are accepted within 5 days of delivery.
- Items must be unused, in their original condition, and accompanied by proof of purchase.
- Custom or personalized items are non-returnable unless defective or damaged.
Return Process
- All returns are processed through our third-party providers.
- Contact us at nuho3d@gmail.com to initiate a return request.
- Once approved, you will receive instructions on how to ship the item back.
Refund Policy
- Refunds will be issued once the returned item is inspected and approved.
- Refunds will be credited to the original payment method within 7-10 business days.
- Any additional charges incurred by the third-party return provider will be deducted from your refund.
Non-Returnable Items
- Custom-made or personalized products.
- Items damaged due to misuse or improper handling.
Contact Us
If you have any questions about our return and refund policy, please contact us at support@nuho.in
